{"xsrfToken":"957fea5d83a0e5e9043f0e92759504b50d4e261f_lout","branding":{"id":"1","key":"srsup","name":"ServiceRocket Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b4be0eec-0ef5-4bf9-b0af-86834127d90c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZTZiYjUyZC1kNTA2LTQxZDEtOTMxNC1jZDNmOWI0MTliOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI0YmUwZWVjLTBlZjUtNGJmOS1iMGFmLTg2ODM0MTI3ZDkwYyI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MzA2NDYsIm5iZiI6MTczNDgzMDA0Nn0.LDRz5IrEnEmo3RMBYbIVAwbTkQvj12SxCUbgobiSnKk&client=6e6bb52d-d506-41d1-9314-cd3f9b419b8d&mode=fit","logoId":"b4be0eec-0ef5-4bf9-b0af-86834127d90c","isLogoAvailable":true,"helpCenterTitle":"Welcome to ServiceRocket Support","sharedPortalName":"ServiceRocket Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to ServiceRocket Support","sharedPortalName":"ServiceRocket Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f7af1a64-f8c2-4706-85a8-7ac894836e3b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZTZiYjUyZC1kNTA2LTQxZDEtOTMxNC1jZDNmOWI0MTliOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY3YWYxYTY0LWY4YzItNDcwNi04NWE4LTdhYzg5NDgzNmUzYiI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MzA2NDYsIm5iZiI6MTczNDgzMDA0Nn0.1OdEJI9iy-yLp-wQ0rK4vviBCSAF6x5RlZ0rS6BI0Y0&client=6e6bb52d-d506-41d1-9314-cd3f9b419b8d&height=300&mode=fit","bannerMediaApiFileId":"f7af1a64-f8c2-4706-85a8-7ac894836e3b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"srsup","projectId":17700,"serviceDeskId":1,"name":"ServiceRocket Support","description":"<p>Welcome! Need assistance? Submit a request below and we'll get you the help you need.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"4","name":"Bounty Program","descriptionHtml":"<p>To receive an app access token, please mention the name of the app(s).</p>","callToAction":"Bounty Program","introHtml":"","icon":15403,"iconUrl":"https://servicerocket-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15403","groups":[1],"key":""},{"id":"2","name":"Demo","descriptionHtml":"<p>➡︎ <a href=\"https://atlassian.servicerocket.com/apps-services\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Services</a> ➡︎ <a href=\"https://community.atlassian.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Community</a> ➡︎ <a href=\"https://docs.servicerocket.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Documentation</a> ➡︎ <a href=\"http://status.servicerocket.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Status Page</a></p>","callToAction":"Demo","introHtml":"<p>Need to see our apps in action and get some answers? Select this to schedule a demo with us.</p>","icon":15401,"iconUrl":"https://servicerocket-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15401","groups":[1],"key":""},{"id":"59","name":"Miro Apps Purchasing and License Support","descriptionHtml":"","callToAction":"Miro Apps Purchasing and License Support","introHtml":"<p>Need help on purchasing, renewing license, pricing on our Miro Apps? Select this to request assistance.</p>","icon":15402,"iconUrl":"https://servicerocket-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15402","groups":[15],"key":""},{"id":"49","name":"Miro Apps Technical Support","descriptionHtml":"<p>➡︎ <a href=\"https://docs.servicerocket.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Documentation</a></p>","callToAction":"Miro Apps Technical Support","introHtml":"<p>Need help installing, configuring, or troubleshooting our <b>Miro</b> Apps? Select this to request assistance.</p>","icon":15401,"iconUrl":"https://servicerocket-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15401","groups":[15],"key":""},{"id":"3","name":"Purchasing and License","descriptionHtml":"<p>➡︎ <a href=\"https://atlassian.servicerocket.com/apps-services\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Services</a> ➡︎ <a href=\"https://community.atlassian.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Community</a> ➡︎ <a href=\"https://docs.servicerocket.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Documentation</a> ➡︎ <a href=\"http://status.servicerocket.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Status Page</a></p>","callToAction":"Purchasing and License","introHtml":"<p>Need help on purchasing, renewing license, pricing on our Apps? Select this to request assistance.</p>","icon":15402,"iconUrl":"https://servicerocket-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15402","groups":[1],"key":""},{"id":"42","name":"Suggest a new feature or enhancement","descriptionHtml":"","callToAction":"Suggest a new feature or enhancement","introHtml":"<p>Let us know your idea for a new feature or enhancement</p>","icon":15312,"iconUrl":"https://servicerocket-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15312","groups":[1],"key":""},{"id":"1","name":"Technical Support","descriptionHtml":"<p>➡︎ <a href=\"https://docs.servicerocket.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Documentation</a> ➡︎ <a href=\"http://status.servicerocket.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Status Page</a></p>","callToAction":"Technical Support","introHtml":"<p>Need help installing, configuring, or troubleshooting our Apps? Select this to request assistance.</p>","icon":15404,"iconUrl":"https://servicerocket-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15404","groups":[1],"key":""},{"id":"24","name":"Email Request","descriptionHtml":"","callToAction":"Email Request","introHtml":"<p>Request type to handle incoming email request</p>","icon":15304,"iconUrl":"https://servicerocket-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15304","groups":[],"key":""},{"id":"64","name":"JSM Widget","descriptionHtml":"<p>\uD83D\uDC4B Fill out the form below, and our support team will get back to you shortly.</p>","callToAction":"JSM Widget","introHtml":"<p>Request type to use with JSM embeddable widget.</p>","icon":15670,"iconUrl":"https://servicerocket-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15670","groups":[],"key":""},{"id":"23","name":"Service Engagement","descriptionHtml":"<p>➡︎ <a href=\"https://atlassian.servicerocket.com/apps-services\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Services</a> ➡︎ <a href=\"https://community.atlassian.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Community</a> ➡︎ <a href=\"https://docs.servicerocket.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Documentation</a> ➡︎ <a href=\"http://status.servicerocket.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Status Page</a></p>","callToAction":"Service Engagement","introHtml":"<p>Looking for a way to deliver a fast and effective implementation, or you are a seasoned customer who wants to drive even more value on top of our standard functionalities? Select this request.</p>","icon":15652,"iconUrl":"https://servicerocket-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15652","groups":[],"key":""},{"id":"5","name":"Technical Support","descriptionHtml":"<p>\uD83D\uDD34\uD83D\uDD34\uD83D\uDD34 Safety Officer and App Manager will be discontinued Oct 22, 2020. Contact us for any enquiry.</p>","callToAction":"Technical Support","introHtml":"","icon":15637,"iconUrl":"https://servicerocket-apps.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15637","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Atlassian Apps Support"},{"id":15,"name":"Miro Apps Support"}],"orderMapping":{"15":[49,59],"1":[1,2,3,42,4],"2":[5]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SRSUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZTZiYjUyZC1kNTA2LTQxZDEtOTMxNC1jZDNmOWI0MTliOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xNzcwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4MzEyNDYsIm5iZiI6MTczNDgzMDA0Nn0.t8Rr4ch5d9z1OWdvgZGWjdBrCRWJ-EXS1cw3L-wiL2c","targetCollection":"upload-project-17700","endpointUrl":"https://api.media.atlassian.com","clientId":"6e6bb52d-d506-41d1-9314-cd3f9b419b8d","tokenDurationInMins":20}},"sharedPortal":{"name":"ServiceRocket Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/1?xdm_e=https%3A%2F%2Fservicerocket-apps.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJmYTliYjM2YWY0NDc0N2M3ZDMyNDU2ZmVjMWNlMzAyNWFjYjYwNWY1MmM1NTM5NTU5ODcwZTZlNDBjNzVmYmJjIiwiaXNzIjoiMTMzZmRlMzEtYjMxYS0zODYzLWFkMmYtYTM0ZWU4MTNmYWNiIiwiY29udGV4dCI6e30sImV4cCI6MTczNDgzMDk0NiwiaWF0IjoxNzM0ODMwMDQ2fQ.QORc7y_LtBoIhGqX90BghEOnXMTpyTPOBONC77YTc_4\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjEzM2ZkZTMxLWIzMWEtMzg2My1hZDJmLWEzNGVlODEzZmFjYiIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvc2VydmljZXJvY2tldC1hcHBzLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL3NlcnZpY2Vyb2NrZXQtYXBwcy5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJTUlNVUCIsImlkIjoiMTc3MDAifX19LCJleHAiOjE3MzQ4MzA5NDYsImlhdCI6MTczNDgzMDA0Nn0.j1im0d0-KEQ_RyB07N25srmPK65nWYqOJbu10DHJYuE\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://servicerocket-apps.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://servicerocket-apps.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SRSUP\\\",\\\"id\\\":\\\"17700\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SRSUP\\\",\\\"project.id\\\":\\\"17700\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://servicerocket-apps.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}